Public hospitals are often the heartbeat of healthcare — and also the most complex to modernize.
In Santander, two institutions, Hospital Manuela Beltrán and Santander University Hospital, proved that transformation is not only possible but essential.
Both hospitals partnered with Tagnara to implement a comprehensive ERP + HIS platform that unified clinical, administrative, and financial systems.
The change was not just technological — it was cultural. Paper records gave way to electronic histories, manual reports became real-time dashboards, and scheduling and billing were centralized under a single digital infrastructure.
The impact was profound: reduced wait times, faster insurer payments, and a measurable improvement in patient satisfaction.
In the case of Manuela Beltrán, the hospital even received a regional award for excellence in patient management and quality of care, recognizing how digital systems directly improved outcomes.
This success highlights a crucial truth — innovation in public healthcare is not about replacing people; it’s about giving them better tools.
Digital transformation is not a luxury reserved for private hospitals. It’s a right, and a responsibility, for every healthcare institution that seeks to serve more effectively.
